Avoid arguing and having to being right about every topic. Often a conversation is not really a discussion. It’s a more of a way to keep a good mood going. No one will be that impressed if you “win” every conversation. Instead just sit back, relax and help keep the good feelings going.
A very good tip when dealing with the customers online eh. :)
Glee,
Tuesday, March 2, 2010
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Nice one.. :)
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